Job Title: Internal Control Officer – E-Channels
Location: Lagos, Nigeria
Job Type: Full-Time
Qualification: BSc/HND
Experience: 3–5 Years
Industry: Banking
Job Summary
We are seeking a highly analytical and detail-oriented Internal Control Officer – E-Channels to join our team. This role is crucial in ensuring accurate reconciliation, timely settlements, and regulatory compliance across all electronic payment channels. You will be responsible for monitoring e-banking operations, safeguarding against revenue leakage, and ensuring proper control mechanisms are in place for POS, ATM, and digital platforms.
Key Responsibilities
1. E-Channels Settlement & Reconciliation
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Oversee daily settlements and ensure timely remittance of all transactions to prevent income leakage.
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Reconcile settlement activities across platforms including NIBSS, Mastercard, Interswitch, NIP, and VISA.
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Verify accuracy of financial entries for third-party processors like E-Tranzact and Unified Payments.
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Identify and escalate discrepancies; track resolution to closure.
2. Revenue Collection Monitoring
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Review revenue collection applications such as Pay-Direct and E-Pay.
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Ensure correct remittance of funds collected on behalf of billers.
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Confirm accurate accounting entries for collections and associated remittances.
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Monitor fees and commissions to detect and prevent income leakages.
3. E-Banking & Online Transactions Review
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Audit platforms like WemaPay, PayDirect, and other online channels for compliance.
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Track salary payments, vendor disbursements, and pension contributions made via e-channels.
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Enforce proper authorization protocols and segregation of duties.
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Monitor and mitigate risks of electronic fraud and unauthorized access.
4. POS & ATM Operations Control
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Ensure strict adherence to policies governing POS and ATM usage.
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Monitor POS transactions processed within branches for fraud and accuracy.
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Review ATM cash settlements and investigate unresolved ATM surplus entries.
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Ensure timely reconciliation and resolution of ATM transaction exceptions.
5. Instant Card Issuance Oversight
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Monitor instant card issuance processes for compliance and authorization.
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Maintain accurate inventory and audit trails for blank and issued cards.
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Prevent card-related fraud through secure issuance protocols.
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Verify that applicable card fees are properly applied and recorded.
6. Security, Risk & Compliance
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Prevent unauthorized transaction processing across online and mobile banking platforms.
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Enforce robust authentication and data protection controls.
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Conduct periodic audits to identify vulnerabilities and implement risk mitigation measures.
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Ensure compliance with the bank’s information security and e-banking policies.
7. Regulatory Compliance & Reporting
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Ensure adherence to CBN and regulatory guidelines governing e-channels.
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Generate reports on exceptions and non-compliant activities for escalation.
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Maintain comprehensive documentation and audit trails for all electronic transactions.
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Prepare periodic control performance reports for internal and external stakeholders.
Critical Success Factors
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High availability and performance of core banking and payment systems (e.g., Finacle, NIBSS, Interswitch, E-Tranzact).
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Deep understanding of electronic transaction workflows and reconciliation procedures.
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Strong capability to detect anomalies in financial and settlement reports.
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Up-to-date knowledge of regulatory compliance for electronic payment channels.
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Excellent analytical, investigative, and reporting skills.
Requirements
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Bachelor’s degree in Accounting, Finance, Information Technology, or a related discipline.
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3–5 years of relevant experience in e-banking operations, internal controls, or transaction monitoring.
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Professional certifications such as CISA, ACA, ACCA, or CBN-related credentials are highly desirable.
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Proficiency in using reconciliation and financial monitoring tools within a banking environment.
Ready to contribute to a dynamic banking environment where your vigilance and expertise will protect revenue and enhance compliance? Apply now to be part of a forward-thinking team driving secure and transparent digital banking.
